Carbon Reduction Plan

Company: LOHA Health Ltd
Date: 19/08/2026
Next review date: 19/08/2027

1. Our Commitment

LOHA Health Ltd (“LOHA”) is a micro-SME digital technology company providing digital solutions that enable healthcare to be delivered using digital technology.

We recognise the importance of reducing greenhouse gas emissions and are committed to reducing the environmental impact of our own operations while using our technology to help reduce emissions associated with unnecessary travel for patients and clients of the organisations to which we provide our services.

Our approach is proportionate to the size and nature of our business. As a digital technology company, our direct operational footprint is relatively small, but we recognise that our activities and those of our suppliers still have an environmental impact.

Our carbon reduction approach therefore has two complementary elements:

• Reducing the carbon emissions associated with our own business operations, including travel, energy consumption and procurement; and
• Using our digital technology to help reduce emissions associated with healthcare, by providing interventions that enable suitable appointments to take place online.

2. Our Business and Environmental Impact

LOHA operates primarily as a digital technology business supporting parents and carers to help young people with their emotional wellbeing and mental health. Our activities do not involve manufacturing or operating carbon-intensive physical infrastructure.

Our principal operational sources of carbon emissions are expected to include:

• electricity and energy associated with our working environment;
• business travel;
• employee commuting, where applicable;
• IT equipment and other purchased goods and services;
• cloud hosting and digital infrastructure provided by third parties; and
• waste and disposal of IT equipment.

We aim to minimise these impacts wherever reasonably practicable.

3. Carbon Reduction Measures

3.1 Digital-First Working

We operate a digital-first approach to our business activities wherever practical.

Employees and contractors are encouraged to use video conferencing, online collaboration tools and other digital communication methods rather than travelling for meetings where physical attendance is not necessary.

This reduces unnecessary business travel and associated emissions.

3.2 Reducing Travel for Healthcare Appointments

A key environmental benefit of our technology is its ability to enable suitable healthcare appointments to take place online.

Traditional face-to-face appointments can require patients, carers or healthcare professionals to travel to and from healthcare facilities. Depending on the circumstances, this may involve private cars, taxis, public transport or other forms of transport.

By enabling appropriate appointments to be conducted online, our technology can help avoid or reduce journeys that would otherwise have taken place.

The resulting carbon benefit can include reductions in:

• patient travel;
• car and taxi journeys;
• public transport journeys;
• journeys by carers or accompanying individuals; and
• associated travel-related emissions.

We recognise that not every healthcare appointment is suitable for online delivery and that face-to-face care remains essential in many circumstances. Our objective is therefore not to eliminate physical appointments, but to facilitate digital appointments where clinically appropriate and chosen or permitted by the relevant health or social care provider.

3.3 Energy and Office Use

Where we control or influence our working environment, we seek to minimise energy consumption through measures such as:

• using energy-efficient equipment;
• avoiding unnecessary use of lighting and heating;
• using laptops and other equipment efficiently;
• switching off equipment when it is not required; and
• favouring remote working where appropriate.

3.4 IT Equipment and Procurement

We consider environmental factors when purchasing IT equipment and other goods and services.

Where practical, we seek to:

• purchase durable equipment;
• extend the useful life of IT equipment;
• repair or upgrade equipment where appropriate rather than replacing it unnecessarily;
• responsibly recycle or dispose of redundant equipment; and
• consider the environmental policies and credentials of relevant suppliers.

3.5 Cloud and Digital Infrastructure

As a digital technology company, we recognise that cloud hosting and other digital infrastructure can contribute to our indirect carbon footprint.

Where practical, we consider the environmental credentials of technology and hosting suppliers when making procurement decisions, including their approach to renewable energy, energy efficiency and emissions reduction.

4. Measuring Our Carbon Footprint

As a micro-SME, we intend to develop our measurement of carbon emissions proportionately as our business grows.

We will seek to identify and monitor relevant emissions associated with our operations, including, where applicable:

• electricity and energy consumption;
• business travel;
• employee commuting;
• purchased goods and services;
• IT equipment;
• cloud and hosting services; and
• waste.

Where reliable activity data is available, we will use it to improve the accuracy of our carbon footprint.

Where precise data is not currently available, we will use reasonable estimates and recognised emissions factors where appropriate, documenting the basis of those estimates.

5. Measuring the Carbon Benefits of Online Interventions

We recognise that our technology can contribute to carbon reductions beyond our own organisational footprint.

Where appropriate data is available, we will seek to monitor indicators such as:

• number of online healthcare appointments facilitated;
• number of appointments that may otherwise have required travel;
• estimated journeys avoided;
• estimated distance avoided; and
• estimated carbon emissions avoided.

Where carbon savings are reported, we will use reasonable and transparent assumptions and will distinguish between measured activity and estimated carbon benefits.

This will enable us to improve the quality of our environmental reporting over time.

6. Carbon Reduction Targets

As a micro-SME, we are adopting realistic targets that reflect the current scale and nature of our organisation.

Our objectives are to:

By 2029:

• establish a baseline for our principal operational carbon emissions;
• improve the collection of relevant environmental data;
• minimise unnecessary business travel;
• continue to operate a digital-first working model; and
• assess the carbon impact of our technology where sufficient data is available.

Over the following three years:

• reduce unnecessary business travel and associated emissions;
• improve the energy efficiency of our operations;
• consider lower-carbon alternatives when purchasing equipment and services;
• engage with key technology suppliers regarding their environmental performance; and
• improve the methodology used to quantify the travel-related carbon savings enabled by our platform.

Our targets will be reviewed annually and updated as our business develops and better-quality data becomes available.

7. Supply Chain

We recognise that our carbon footprint also includes emissions associated with suppliers and third-party services.

We will therefore consider environmental performance when selecting and reviewing relevant suppliers, particularly where they provide significant technology, cloud hosting or other services.

Where proportionate, we may ask key suppliers about their:

• environmental policies;
• carbon reduction commitments;
• use of renewable energy;
• approach to energy efficiency; and
• environmental reporting.

We will seek to work with suppliers that share our commitment to reducing environmental impact.

8. Governance and Responsibility

Overall responsibility for this Carbon Reduction Plan rests with CEO / Founder Alison Metcalfe.

The plan will be reviewed at least annually to:

• assess progress against our objectives;
• review our operational carbon footprint;
• assess the effectiveness of our carbon reduction measures;
• consider improvements to our measurement methodology;
• review relevant supplier practices; and
• identify further opportunities for emissions reduction.

As the company grows, we will review whether additional formal carbon-management measures are appropriate.

9. Monitoring and Continuous Improvement

We recognise that carbon reduction is an ongoing process.

We will monitor our progress using appropriate indicators, which may include:

• total estimated operational emissions;
• business travel and associated emissions;
• energy consumption;
• relevant procurement data;
• number of online healthcare appointments facilitated; and
• estimated journeys and emissions avoided through online appointments, where reliable data is available.

We will use the results of this monitoring to identify areas for improvement and to ensure that our Carbon Reduction Plan remains appropriate to our size, activities and environmental impact.

10. Our Commitment

LOHA is committed to reducing the environmental impact of its own operations and to using digital technology to support more sustainable ways of delivering healthcare; reducing unnecessary journeys and the associated transport emissions, while also providing a convenient and accessible alternative to attending appointments in person.

We will continue to develop our approach to carbon measurement and reduction as our organisation grows, while ensuring that environmental claims are based on reasonable evidence and transparent assumptions.

Approved by: Alison Metcalfe
Position: CEO / Founder
Date: 19^th August 2026
Next review: 19^th August 2027