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We are changing the world, one family at a time.

 

At LOHA, we believe strong family relationships are the foundation of young people’s emotional wellbeing and mental health. Our vision is simple but powerful: to help families thrive by strengthening the bonds that support happiness, resilience, and long-term wellbeing.
 
Positive, supportive family connections don’t just benefit young people—they ripple outward, enriching communities, workplaces, and society as a whole.
 
Founded two years ago by Professor Alison Metcalfe, a leader in family health communication with over 30 years’ experience, LOHA brings together a multidisciplinary team of digital innovators, psychotherapists, and business leaders. LOHA was co-designed with families and refined through user testing during pilot phases. Our team collaborates closely with families to develop evidence-based, culturally sensitive programmes that empower parents, carers, and young people to connect, communicate, and grow together.
 
People often ask us: what does ‘LOHA’ mean? At first, it just felt like a warm welcome—like saying “hello.” But a teenager in one of our sessions suggested it should stand for Love Over Harm Always. That stuck with us, because it speaks directly to what we’re about.
 
Today, LOHA is used by families, charities, schools, and businesses that share our commitment to emotional wellbeing and stronger family connections. We look forward to working with you.
 
Alison Metcalfe
Founder / Clinical Safety Officer
Alison Metcalfe
Ros Hughes
Chief Operations Officer
Ros Headshot
Richard Moore
Chief Technology Officer
Richard Moore
Geoff O'Connell
Business Development Director
1685444376266
Penny O'Halloran
Social Marketing Lead
1725381274079

Richard Moore is Chief Technology Officer at LOHA, and an expert in Conversational AI and the interconnection between health, wellbeing, and technology. He has published more than ten peer-reviewed journal articles and is a conference speaker on digital innovation in health and wellbeing.

Richard is a former academic who has worked on research and technology developments for organisations including Sheffield Teaching Hospitals, UK Anti-Doping, the Premier League, Sport England, the Department of Health and Social Care, and the Royal Marsden Hospital.

At LOHA, Richard oversees both the organisation’s technology infrastructure and the design and development of its novel digital platform, ensuring security, scalability, and accessibility across all services. His leadership ensures LOHA’s programmes and tools are robust, innovative, and able to meet the needs of families and health and social care partners alike.

Alison Metcalfe
Founder / Clinical Safety Officer
Alison Metcalfe
Ros Hughes
Chief Operations Officer
Ros Headshot
Richard Moore
Chief Technology Officer
Richard Moore

Richard Moore is Chief Technology Officer at LOHA, and an expert in Conversational AI and the interconnection between health, wellbeing, and technology. He has published more than ten peer-reviewed journal articles and is a conference speaker on digital innovation in health and wellbeing.

Richard is a former academic who has worked on research and technology developments for organisations including Sheffield Teaching Hospitals, UK Anti-Doping, the Premier League, Sport England, the Department of Health and Social Care, and the Royal Marsden Hospital.

At LOHA, Richard oversees both the organisation’s technology infrastructure and the design and development of its novel digital platform, ensuring security, scalability, and accessibility across all services. His leadership ensures LOHA’s programmes and tools are robust, innovative, and able to meet the needs of families and health and social care partners alike.

Geoff O'Connell
Business Development Director
1685444376266
Penny O'Halloran
Social Marketing Lead
1725381274079
Alison Metcalfe
Founder / Clinical Safety Officer
Alison Metcalfe
Ros Hughes
Chief Operations Officer
Ros Headshot
Richard Moore
Chief Technology Officer
Richard Moore
Geoff O'Connell
Business Development Director
1685444376266

Richard Moore is Chief Technology Officer at LOHA, and an expert in Conversational AI and the interconnection between health, wellbeing, and technology. He has published more than ten peer-reviewed journal articles and is a conference speaker on digital innovation in health and wellbeing.

Richard is a former academic who has worked on research and technology developments for organisations including Sheffield Teaching Hospitals, UK Anti-Doping, the Premier League, Sport England, the Department of Health and Social Care, and the Royal Marsden Hospital.

At LOHA, Richard oversees both the organisation’s technology infrastructure and the design and development of its novel digital platform, ensuring security, scalability, and accessibility across all services. His leadership ensures LOHA’s programmes and tools are robust, innovative, and able to meet the needs of families and health and social care partners alike.

Penny O'Halloran
Social Marketing Lead
1725381274079
Alison Metcalfe
Founder / Clinical Safety Officer
Alison Metcalfe
Ros Hughes
Chief Operations Officer
Ros Headshot
Richard Moore
Chief Technology Officer
Richard Moore

Richard Moore is Chief Technology Officer at LOHA, and an expert in Conversational AI and the interconnection between health, wellbeing, and technology. He has published more than ten peer-reviewed journal articles and is a conference speaker on digital innovation in health and wellbeing.

Richard is a former academic who has worked on research and technology developments for organisations including Sheffield Teaching Hospitals, UK Anti-Doping, the Premier League, Sport England, the Department of Health and Social Care, and the Royal Marsden Hospital.

At LOHA, Richard oversees both the organisation’s technology infrastructure and the design and development of its novel digital platform, ensuring security, scalability, and accessibility across all services. His leadership ensures LOHA’s programmes and tools are robust, innovative, and able to meet the needs of families and health and social care partners alike.

Geoff O'Connell
Business Development Director
1685444376266
Penny O'Halloran
Social Marketing Lead
1725381274079

A Leading Voice in Family Mental Health:

Read Professor Alison Metcalfe’s Blog

Teenagers’ Connection with their Parents and Carers: Young People’s Views

Should We Have Done More? The Role of Parents in Teen Mental Health

Empathy for Teenager’s Mental Health

Einstein said, 'Insanity is doing the same thing over and over.' Discover how LOHA offers a fresh, relationship-focused approach to improve young people’s mental health.

Breaking the Downward Spiral of Poor Mental Health in Young People

Partners That Use LOHA

NHS
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Bohunt
Harleston Sndcroft

Get in Touch

We’re here to help you explore how LOHA can support your family or organisation. Whether you’re curious, need guidance, or want to collaborate, we’d love to hear from you.

We aim to respond to bug reports and support requests within 48 hours.

📬 Email us at: info@loha-community.com
💬 Or fill out the form and we’ll get back to you soon.

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