Accessibility Statement

 

Last updated: July 2025

At LOHA, we are committed to providing a digital experience that is inclusive and accessible for everyone, regardless of ability, device, or technology.

We understand the importance of making our content usable for people with a wide range of accessibility needs, including those with visual, auditory, cognitive, and physical impairments.

Our Accessibility Goals

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — an internationally recognised standard for digital accessibility. The website and platform are designed in line with WCAG 2.1 AA digital accessibility standards You can learn more about WCAG here:
https://www.w3.org/WAI/standards-guidelines/wcag/

Key Features of Our Platform:

  • Keyboard-friendly navigation throughout the app and website

  • Support for screen readers and assistive technologies

  • Clear visual design with appropriate text contrast

  • Adjustable font sizes using device settings

  • Avoidance of colour-only instructions or cues

  • Use of plain, clear language

  • Regular testing with users who have lived experience of accessibility needs

Need Help Accessing Something?

If you experience any difficulty using LOHA — or need a document, activity, or feature in an alternative format — we’re here to help.

📧 Email: info@loha-community.com
📩 Feedback form: Accessibility Feedback

We aim to respond to all accessibility requests or feedback within 2 working days.

Continuous Improvement

We are always working to improve the accessibility of our platform. If you notice an area where we can do better, please let us know. Your feedback helps us create a more inclusive experience for all families.