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If it is life-threatening emergency - call the emergency services.

If the risk is not immediately life threatening  Follow the instructions on this landbot - it will calm you - help you collect your thoughts and allow you time to make decisions about helping your child in the immediate situation. Doing this activity will role model the calmness and control you want your teenager to learn.

When this crisis is over, get in touch with LOHA - we can support you to help your teenager through their mental health problems. 

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Cookie Policy

Last updated February 14, 2024

This Cookie Policy explains how LOHA Health Ltd (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognise you when you visit our website at https://loha-community.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, LOHA Health Ltd) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

The specific types of first and third-party cookies served through our Website and the purpose they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name: __cf_bm

Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Flight Mode.

Service: CloudFlare

Type: http_cookie

Expires in: 29 minutes

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name: XSRF-TOKEN

Purpose: This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.

Service: Advertiser’s website domain

Type: server_cookie

Expires in: 2 hours

Analytics and customisation cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.

Name: _ga_#

Purpose: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions

Service: Google Analytics

Type: http_cookie

Expires in: 1 year 1 month 4 days

Name: _ga

Purpose: Records a particular ID used to come up with data about website usage by the user

Service: Google Analytics

Type: http_cookie

Expires in: 1 year 1 month 4 days

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognise when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at info@loha-community.com or by post to:

LOHA Health Ltd

35-37 Ludgate Hill, Office 7,

London EC4M 7JN

United Kingdom